Australia Post is currently experiencing high volumes of parcels through their network. For more information please visit the Australia Post website here:

What shipping options do you have?

  • For Australian customers we have three delivery options:
    • Express shipping: Delivery in approximately 1-4 business days from when you receive your dispatch notification. Click here to view the eligible post codes that qualify for the Australia Post Express Post delivery.
    • Standard shipping: Delivery in approximately 2-5 business days from the moment you receive your dispatch notification. For more info please click: here.
    • International Customers: We only ship express which may take between 4-10 business days from dispatch depending on your zone and whether you’re in a metro region. The below are average time frames only and regional areas may be subject to delays. To view more regions click here.
      • New Zealand approximately 4 business days from dispatch to metro areas.
      • United States of America approximately 5 business days from dispatch to metro areas.

How much does shipping cost?

  • For Australian customers:
    • We don't provide Click & Collect at the moment
    • Standard shipping is $10
    • Express shipping is $18
  • For international customers prices range from $25 - $70 depending on your order weight

How long does dispatch take?

  • Orders typically ship the next 2 business day. Please note that our shop doesn’t ship orders on Sunday or on Australian public holidays.
  • Dispatch of your order may be delayed during sale or promotional periods.
  • Pre-order products are subject to the ETA indicated at the time of purchase and may be subject to change.
  • For updates on shipping times, please email us at

Can I track my delivery?

    • Tracking will be provided once your order has been dispatched in your order confirmation email or messenger update.
    • Australian customers can track their parcel using Australia Post Tracking.
    • International customers can track their parcel using Australia Post Tracking.
  • Sometimes the carrier can take 24 hours to update shipping. If you tracking number isn’t updating or working, please reach out to us as soon as you can via and we can help you out.

    Do your prices include Duties & Taxes?

    • We do not cover any duties & taxes, if your order goes over your regions threshold then DHL will be in contact with you directly to make payment.
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